Frequently asked questions
Quick answers about quotes, IV bags, delivery, and supply continuity. Have a different question? Ask us directly.
How do I get a price quote?
Request a quote and share your facility name, expected volume, and delivery needs. We confirm price, delivery, and availability in a written quote, usually within 24 hours.
What IV bags do you offer?
We offer 1,000 mL 0.9% Sodium Chloride Injection IV bags. Supported package facts: NDC 49230-300-10, 12 bags per case, 48 cases per pallet, and 1,440 bags per pallet.
Can you work with our GPO or contract process?
Yes. We can follow your team's review process. You do not need to change suppliers to ask for product information, a written quote, or a future review.
Can I order accessories with my IV bags?
Yes. The Bundle Builder lets you request IV bags plus accessory categories like administration sets, IV poles and stands, saline flush syringes, needleless connectors and caps, and secondary lines.
How is delivery scheduled?
Delivery and lead time are confirmed in your written quote. We schedule delivery to fit your facility's receiving window and intake schedule.
How do I reorder?
If you have ordered with us before, use the Reorder form with your previous order reference, delivery needs, and current order need.
What is supply continuity?
Supply continuity is a way to line up a backup option or plan a future review. Use the Supply Continuity form to request product documents, a future review, a backup option, or a written quote.
How do I ask a specific question?
Use the Ask a Question form and our team will reply. IVY, our procurement assistant, can also point you to the right documents and next steps at any time.
Still have a question?
Ask our team directly, or ask IVY anytime — she will point you to the right documents and next steps.
Ask a Question